Monday, 10 December 2012
Great Home Based Business - Choose a Hosting Company With Great Customer Service
The one-stop-shops always seem to have a drawback somewhere. I look for different things in those areas and need the most flexibility. It doesn't work for me though. That works for some people. They might even provide web design too! Many places will provide hosting right along with the domain name you purchase. After you settle on a domain name it is time to choose a good hosting company.
The customer service must carry over into their ability to provide great technical support as well. I have tried out a few and learned that one with fast and responsive customer service is best. Everyone has their favorites. There are many hosting companies to choose from.
We all make mistakes or bad choices from time to time but the important thing is that we make it right ALL of the time, yes! I had to learn firsthand why that was a bad approach. When I first started out in this business I thought it would be great to be a "one stop shop" for all of your web design needs.
They decided to switch providers themselves which meant that they had to move all of their customer accounts to another server. They did not provide the in-house technical support that is pretty critical when it comes to hosting. A long time ago I was the customer of "one stop shop" and chose to host my website with a provider that was simply a reseller of web hosting.
My websites were not even functioning again 100%. They offered no apology or explanations for this MAJOR interruption in service, when everything was back up and running, to top it all off. I was livid! My websites were down for days! The switch-over was a disaster. . . Long story short.
I had no time to wait for those shenanigans to play out. My MAIN money maker site was moved to my current provider before the old provider even resolved the issues, as a matter of fact. I moved ALL of my websites back to my current provider.
Anything can go wrong. Time is money right? And tears into their Internet business website they want it to have that 99.99% uptime, sweat, when people invest a ton of blood.
My chosen hosting company was there to help at a moment's notice. I had a virus scare once too. Your site can be attacked by a virus, sometimes.
My hosting company found the problem and had me back up and running within 30 minutes, again. I was integrating a script into a website and something small caused a big problem in a database. One little line of code could get messed up on your server and take your site down.
A good hosting provider will be accessible at the drop of a hat to get in there and help resolve your problem quickly.
When a company focuses on ONE thing then they can be the BEST at that one thing for everyone that needs it. It is hard to be all things to everyone.
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